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Mavie Med hospitals rank among Austria's top private hospitals treating more than 51,500 inpatient and 130,000 outpatient cases from home and abroad each year.

To guarantee a seamless and safe patient journey, roles and responsibilities are clearly defined in our hospitals. Our structured processes promote knowledge sharing and continuous improvement in the quality of our services – for the benefit of our patients.

High patient satisfaction with medical treatment and care is the key to our success and is therefore monitored on a regular basis:

  • Satisfaction rate: 96.5 %
  • Recommendation rate patients: >97 %

Patient safety – one of our major concerns

Patient safety is one of our main concerns. To protect our patients, we follow the International Patient Safety Goals (IPSG) developed by the Joint Commission, a leading global organization for healthcare quality and safety.

These standards help us make sure that patients are correctly identified, receive the right medication, are safe during surgery, and are protected through good hygiene and injury prevention. Many hospital incidents can be avoided by being aware and careful. That is why all Mavie Med hospital staff take part in regular training programs.

Each hospital also has a trained risk manager who works to identify and prevent possible risks early. We encourage open and transparent reporting of risks, near misses, and critical events. Our electronic reporting system allows staff to report issues anonymously or by name. By sharing lessons learned, we continuously improve safety for both patients and employees.

Medical outcome quality

Patients want to choose a hospital that offers the best possible medical care, but quality outcomes are often difficult to compare. To increase transparency, Mavie Med private hospitals measure surgical wound infection rates as an indicator of medical quality. Since these infections should be prevented whenever possible, the goal is a rate close to zero. The chart below compares our results with international benchmark values.

Type of surgical intervention Mavie Med Hospitals value (2024)
Hip replacement 1.26%
Knee replacement 0.00%
Caesarian section 0.12%
Gallbladder removal 0.39%

Contact

For any questions regarding our medical services, please contact us at: